Recruiting: Ukraine Response Information and Outreach Officer
Ukraine Response Information and Oureach Officer: Part-Time Post, 12 months (6 months’ probation)
Nasc, Migrant and Refugee Rights Centre is recruiting a project officer to work on our Ukraine Response project. The role offers an opportunity to use your skills to make a difference to the lives of those fleeing the war in Ukraine and now settling in Ireland.
Salary: €35,000 (Full Time Equivalent) = €17,500 based on 18.75 hours per week.
Location: Nasc’s office is based in Cork City.
Closing Date: 26th January 2023
About Nasc: Nasc, the Migrant and Refugee Rights Centre is a human rights organisation based in Cork City. For over twenty years, Nasc has been an advocate for the rights of migrants, refugees and international protection applicants.
Person Specification (Essential Requirements)
- Permission to work in Ireland is essential;
- Excellent written and verbal communication skills in Ukrainian;
- Excellent written and verbal communication skills in English;
- Ability to display empathy and patience in working with service-users who may be vulnerable or who have experienced trauma;
- Ability to communicate cross-culturally to speakers of English as a second language;
- Understanding of the issues facing those who have fled the war in Ukraine and are now living in Ireland;
- Ability to work as part of a team and on own initiative;
- Excellent organizational and administrative skills;
- High level of proficiency in IT – Microsoft Word, Excel, Powerpoint. Experience working with a CRM database is desirable;
- Experience in maintaining accurate and up to date records;
- Ability to be flexible in approach and towards the role;
- Ability to maintain confidentiality;
- Ability to work well under pressure resilient.
Person Specification (Desirable but not essential)
- Experience in providing information and/or advice to service users in a professional or voluntary capacity;
- Experience of handling a diverse range of callers - both in-person and by telephone;
- Experience of working within a busy information environment is desirable;
- Experience in liaising with community organisations;
- Qualification in Social Care, Social Work, Community Work or Youth Work qualification;
- Driving licence and access to transport is an advantage.
Role Activities and Responsibilities
The main activities of the role include:
- Providing information, support and advocacy for beneficiaries of temporary protection and referring to Nasc’s other projects where appropriate.
- Providing information and practical support on access to education, training, income support and accommodation.
- Providing orientation and links to community integration, wellbeing and mental health supports.
- Working collaboratively with external agencies.
- Engaging in supervision and career development opportunities.
- Providing translation and interpretation support, as required.
We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We particularly welcome applications from persons with self-experience of immigration or international protection in Ireland.
- Child Protection training is an essential part of this role. Other training will also be offered as part of your continuing professional development.
- Maintaining boundaries and confidentiality is an essential function of this role. In practice this means for example, maintaining appointment times, taking calls and corresponding with clients within working time only, maintaining emotional boundaries and practicing self-care, referring to other services where deemed necessary.
- It is very important to maintain accurate and up to date records of work for review by management.
Please submit by email only to firstname.lastname@example.org the following documents before 5PM 26th January 2023
(i) a cover letter in .pdf format outlining how you meet the person specifications outlined above. (2 pages maximum)
(ii) an up to date CV (.pdf format)
Please include ‘Ukraine Response Information and Outreach Officer’ in the subject line of the email. Applications will be acknowledged but no further feedback will be provided unless invited to attend for interview.